Dear Valued Customers,
As we continue our commitment to providing reliable water delivery services, we're introducing an updated pricing structure effective March 2025. This new framework ensures we can maintain our high service standards while fairly distributing operational costs.
📊 Standard Delivery Rates
(First 10 miles included)
• Up to 1,500 gallons: $200
• Up to 2,000 gallons: $230
• Up to 3,500 gallons: $300
• Additional mileage: $2.50/mile
📍 Distance calculated from: 130 Fairport Nursery Rd, Painesville, OH 44077
💎 Loyalty Program
We value our long-term relationships! Introducing our Gold and Silver tiers for core clients:
• Up to 20% discount available
• Eligibility based on:
- Length of customer relationship
- Annual volume
- Tank accessibility
- Smart monitoring system participation
🔔 Important Service Updates
• 3,000-gallon deliveries no longer option
• 4,000-gallon deliveries temporarily suspended (due to safety, possible truck replacement)
• Current approved fill sites:
- Lake County- Painesville Twp.
- Ashtabula County- Harpersfield
- Geauga- currently no bulk fill location provided
- Cuyahoga- currently no bulk fill location provided (East of downtown Cleveland)
🌟 Added Value for Core Clients
Regular customers requiring tank fills can receive complimentary Wi-Fi tank monitoring systems - installed and configured by our team.
💪 Our Commitment
This pricing update reflects our dedication to:
• Maintaining premium service quality
• Ensuring reliable equipment
• Providing prompt delivery
• Supporting our customers' water needs
Questions about these changes?
Need well system support or water delivery assistance?
We're here to help!
Contact us for more details about our services or loyalty program eligibility.
Thank you for your continued trust in Water-on-Demand.