2026 UPDATES

Dear Valued Customers,

We are introducing a revamped and straightforward pricing plan for water delivery, commencing January 5, 2026. This updated approach is crafted to guarantee our clients consistent water access while guaranteeing the long-term viability of our services. It includes a fixed delivery fee for initial costs(delivery and 1000 gallons), plus a standard rate, per unit for each additional 500 gallons, making water accessible without added financial strain. We will allocate trucks based on the quantity requested  at the time of order. Large orders, 10,000 gallons+ will have a single price, otherwise, multiple trips will incur an additional base price to cover delivery. Recognizing the importance of transparent pricing, we've detailed the new rates below:

Quantity (gallons) | Retail Price
                 ------- | --------
                   1000 | $200.00
                   1500 | $225.00
                   2000 | $250.00
                   2500 | $275.00
                   3000 | $300.00
                   3500 | $325.00

*We will continue offering discounts to all locations using automated refill systems with our sensors installed. This will be a $25 discount off the base price.

**Additional mile charge will remain the same @$5/mile from our shop address.

📍 Distance calculated from: 130 Fairport Nursery Rd, Painesville, OH 44077

💎 Loyalty Program

We value our long-term relationships! Introducing our Gold and Silver tiers for core clients:

• Eligibility based on:

 - Length of customer relationship

 - Annual volume

 - Tank accessibility

 - Smart monitoring system participation

🔔 Important Service Updates

• 4,000-gallon deliveries temporarily suspended (due to safety, possible truck replacement)

• Current approved fill sites:

 - Lake County- Painesville Twp.

 - Ashtabula County- Harpersfield

 - Geauga- currently no bulk fill location provided

 - Cuyahoga- currently no bulk fill location provided (East of downtown Cleveland)

🌟 Added Value for Core Clients

Regular customers requiring tank fills can receive complimentary Wi-Fi tank monitoring systems - installed and configured by our team. 

💪 Our Commitment

This pricing update reflects our dedication to:

• Maintaining premium service quality

• Ensuring reliable equipment

• Providing prompt delivery

• Supporting our customers' water needs

Questions about these changes?

 Need well system support or water delivery assistance?

 We're here to help! 

Contact us for more details about our services or loyalty program eligibility.

Thank you for your continued trust in Water-on-Demand.